Tag Archives: crisis communications
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Lessons Learned from a Crisis Management Workshop
May 1, 2013Last Friday, Karen Schlieve and I attended the Partnership for Community Resilience – Critical Infrastructure Restoration Workshop, which was put on by Southeast Wisconsin Homeland Security Partnership, Inc. The morning session featured the following...
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Crisis Communications Checklist: Are you prepared?
April 26, 2013When we get a call from a client or company going through a crisis, one of the first items that we grab from our toolkit is our crisis communications checklist. It’s a simple list of...
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Five ways to stay calm during stressful client projects
December 10, 2012As PR professionals, we are expected to stay calm and cool during a client crisis, a major client project or a big announcement. It is important that clients feel you are in control and handling...
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Choosing a spokesperson in time of crisis: One size does not fit all
June 7, 2012When developing a crisis management plan, how you are planning to communicate is not just an option, it is a necessity. By saying “No comment,” not saying anything at all, or simply issuing a written...