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The Role of Social Media in Disaster Communications

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Tommy and I give some thought to how social media can play a role in communicating with loved ones when disaster strikes. Sitting at Red Shoes PR chatting it up we decided everyone needs to think beyond phones for communication needs.

Red Shoes Speaks No. 22 Social Media Role in Disaster Communications from Lisa Cruz on Vimeo.

Comments

Clearly a family emergency plan is important. We have discussed that a) no news is good news, b) not to make assumptions about who has fetched the kids from school daycare, c) meeting spots on our street, neighborhood, village, and region.  
 
Make sure your family plan starts with the most basic things. 1) How to evacuate the house in case of fire, and for kids 2) being able to recall important details - name, parents name, address, phone numbers.
Posted @ Wednesday, April 21, 2010 11:03 AM by Greg Friese
XKCD recently made a comic about earthquakes and Twitter. 
http://xkcd.com/723/ 
I think it illustrates the effect of social media on natural disasters well. 
 
Nice #I'mOK idea. You make a good point that not everyone may look to Twitter for updates. I had relatives in NYC on 9/11, and email was the primary method of family status communication at the time, but it was not an immediate thing at all. 
 
During the hurricane Katrina aftermath, even when the cell phone voice systems were down, text messages still went through "sometimes". Any disaster that affects the communications infrastructure will affect our ways of communicating about it.
Posted @ Friday, May 07, 2010 12:09 PM by Ross Larson
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